Train emoji Catch the ARSL TRAIN!

Join us for ARSL's TRAIN (Training, Roundtables, and Informational Networking) series! Each month, we offer online workshops, roundtables, or networking events designed to support and connect library professionals.

All registrants receive access to the TRAIN recording after the session. TRAIN programming is planned by ARSL's Continuing Education Committee.

Member Benefit: We have an archive with all past TRAIN recordings. Check it out below under "TRAIN Archive!" If you're not yet a member, consider joining to take full advantage of this library of knowledge.


Memo emojiSpeech bubble emoji Upcoming ARSL TRAIN

May TRAIN Roundtable: Customer Service in the Age of Burnout

Libraries are deeply committed to serving their communities, but that commitment can come at a cost to the people doing the work. In an era of increased demand, emotional labor, and limited resources, customer service cannot be sustained without clear boundaries and realistic expectations.

This session will examine how burnout impacts service quality and explores the shared responsibility of both staff and leadership in creating healthier service models. You cannot talk about customer service without talking about staff capacity and well-being. Join us to discuss how we can build a community-care approach in our organizations.

When: Thursday, May 21, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET

Facilitated By:
Melissa Little, ARSL Continuing Education Committee Co-Chair
Dana Fanslow, Library Director at Nippersink Public Library District, ARSL Continuing Education Committee Member

Register: Customer Service in the Age of Burnout
calendar emoji Mark Your Calendar! 

June TRAIN: Community Engagement - Register Here!
When: Thursday, June 18, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET

August TRAIN: Building and Website Accessibility - Register Here!
When: Thursday, August 20, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET


Yellow heart emoji Upcoming Partner TRAIN

Partner TRAINs are TRAIN offerings from ARSL partner organizations! These are also focused on continuing education, and are free for all ARSL members and nonmembers.

July Partner TRAIN: Connecting Older Adults to Health Information

This 90-minute webinar covers websites and data sources to help you respond to requests for health information from and about older adults, as well as covering programming ideas to address the health information needs of older adults. Sites we'll explore include MedlinePlus, PubMed, ClinicalTrials.gov, the National Institute on Aging, County Health Rankings and the Congressional District Health Dashboard.

When: Thursday, July 9, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET

Presented By:
Bennie Finch, Education and Outreach Coordinator, Network of the National Library of Medicine (Region 7)
Shanna Hastie, Communication and Outreach Strategist, Network of the National Library of Medicine (Region 2); Faculty at the Medical University of South Carolina

Register: Connecting Older Adults to Health Information

(To Be Rescheduled) May Partner TRAIN: Hoopla Marketing Makeover Reveal
When: TBD
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET


Green play button emoji Previous ARSL TRAINs

Members Only TRAIN Archive
If you’d like full access to our workshop library, ARSL members can unlock an exclusive archive featuring five years’ worth of additional TRAIN recordings — including deep dives, hands-on tutorials, and expert-led sessions specifically tailored with small & rural libraries in mind. With dozens of extra recordings, this growing resource is the perfect way to continue learning at your own pace. Log in or join ARSL today to start exploring!

ARSL TRAIN Archive (Members Only)

Browse Our Public TRAIN Archive
View a selection of ARSL TRAIN session recordings available to all, including Partner TRAINs and COVID-19 Roundtables. These sessions were open to both members and non-members.

Public ARSL TRAIN Archive

Cancellation Policies & Fees

Please review our Cancellation & Late Fee Policy to understand our event guidelines. 

Cancellation & Late Fee Policy